FAQ

How do I use the vacuum sealer?

Place the bag open-end into vacuum channel, close lid firmly, press “Vacuum & Seal”. Full instructions included.

Are the vacuum bags BPA‑free?

Yes. All Dr.Fresh bags are BPA‑free, food‑grade, safe for sous vide, freezing, microwave use.

What is the purpose of the white support card?

Our white support card is designed to sit in your sink behind the lid, preventing users from over‑clamping the lid and deforming the seal—prolonging vacuum performance.

Can I contact support anytime?

Yes! Reach us via email or chat—we reply promptly to resolve any issue you have.

How do I seal liquids?

For liquids, partially freeze or use our optional liquid‑block bag to prevent spills during vacuuming.

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