Dr. Fresh Return & Warranty Policy
Your satisfaction means everything to us. We want you to love your Dr.Fresh product. If something isn’t right, here’s how we make it right.
1. 30-Day Return Policy
If you are not fully satisfied with your purchase, you may return it within 30 days of receipt. Returned items must be in original condition and packaging. Contact us to initiate a return.
2. 1-Year Limited Warranty
All Dr. Fresh appliances are backed by a 1-year limited warranty. This covers defects in materials or workmanship under normal use. If a product proves defective within the warranty period, we will repair or replace it at no charge.
3. What’s Not Covered
- Damage caused by misuse, accidents, or unauthorized repairs
- Wear and tear from normal usage
- Products purchased from unauthorized sellers
4. How to File a Claim
Email us with proof of purchase, product details, and a description of the issue. Our support team will respond promptly to help.
5. Questions?
We’re here for you. Whether it’s about shipping, returns, or product care, contact us anytime.